About

A small studio that takes the long view.

Tao Web Services is a Malaysian web development and AI software studio based in Petaling Jaya, Selangor. Since 2020, we've helped over fifty businesses — from corner shops to medium-sized enterprises — move off spreadsheets, phone calls and paper onto systems that actually fit how they work.

We're a small, senior team. That means the person who scopes your project is the same person who writes the code, answers your questions at 10pm when something breaks, and still picks up the phone two years after launch. No account managers, no handoffs, no surprise invoices.

Most of our clients find us through word of mouth. We think that's the right way for a business like ours to grow.

How we work

Fixed-price projects, phased delivery, weekly check-ins during the build. We tell you honestly when something isn't worth building, and when an off-the-shelf SaaS is a better fit than custom software. You own the code and data we deliver. No lock-in.

What we build

Three main services for Malaysian SMEs: web development (WordPress, Next.js, Shopify), custom software (ERP, inventory, CRMs, operations tools), and AI integration (ChatGPT, WhatsApp AI, document extraction, knowledge search). Plus ongoing care plans for the systems we build.

Why "Tao"

It's the founder's surname, not a philosophical statement. The studio has been Tao Web Services since day one in 2020.

Kai Tao Cheng Founder · Tao Web Services

Where we are

Petaling Jaya, Selangor

10, Jalan PJS 11/18, Bandar Sunway, 47500. In-person meetings in Klang Valley; remote elsewhere in Malaysia.

Since

2020

Five years of Malaysian SME work. Half our revenue comes from clients we've worked with for three years or more.

Registration

Tao Web Services Sdn Bhd

SSM: 202101040786 (1441086-M). Legitimate Malaysian Sdn Bhd, full SST-registered where required.

Specialisation

Web, custom software, AI

Malaysian SMEs looking for a small team that stays after launch, owns the code, and tells you when not to build something.

Let's work together

Tell us what you're building.

Send us a short note about the project. We reply within one business day with honest questions and a clear next step.

Start a conversation